Frequently Asked Questions

How much do you charge?

Weekly sessions are £60 per 50 minute session, for both online and face to face, from 1st June 2022.

Sessions are payable by cash or bank transfer 24 hours in advance of our session as this secures our appointment.

Cancellation with less than 48 hours notice is chargeable at the full session rate.

How do I make an appointment?

You can contact me by phone or email. Please leave a voicemail if I do not answer the call; my phone is password protected, so only I can access your message. You should expect to hear back from me within 2 working days.

How long will I need to come to counselling?

We can talk about this together; some people want to start with an initial set number of sessions (perhaps six) and see how it goes. We can review this during our sessions and you can choose to end counselling whenever you wish. We would usually plan to meet regularly, at the same time, on the same day - though I can offer some flexibility if this isn't practical for you.

How do I find you?

I offer counselling at The Eaves in Farnham, based above Robert Dyas in the town centre, walking distance from the train station.

The doorway can be found on the left of Robert Dyas. You do not need to ring the bell, just push the door and take the stairs to the top. You will find The Eaves door on your left.

I also am expanding my practice into the Haslemere area, next to Tesco, accessible from Liphook, Hindhead, Grayshott and Fernhurst.

How does online counselling work?

We would arrange a call at a mutually convenient time. This could be via Zoom or Whatsapp video. In the case of Zoom, I will send you an email containing a link in advance of our session; you do not need to have Zoom downloaded on your device. If we agree to use Whatsapp video, I will call you at a prearranged time.

Is counselling confidential?

What we talk about is confidential and remains between the two of us. However, there are a few exceptions to this which are outlined in my agreement which I will send you in advance of our first meeting.

Do you work evenings and weekends?

I offer flexible hours during the daytime and limited evening appointments. I do not work weekends.

If you have any other questions or are ready to take the next step, please contact me now on 07572 268034 or send me an email to

Get in touch

Talk to Katy practice location

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment.

This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

You can also call me on 07572 268034 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services.

©2022 Katy Tucker

powered by WebHealer